FAQs
Answers to common questions about ordering, lead times and choosing the right food-contact packaging.
For application-specific advice, speak to our team and we will help you identify the most suitable next step.
Is there a minimum order value?
Our current minimum order value for standard UK mainland deliveries is £500. As most products are converted to order, the actual quantity this represents will depend on the material, size and format required. Smaller requirements may be better supplied through one of our distributor customers, and our team can advise on the most suitable route.
What are your turnaround times?
For standard UK mainland mixed or single-product pallet orders, the typical production lead time is around 7 to 10 days. Larger orders, export deliveries and specialist or printed products may take longer depending on the specification, material availability and production schedule. We will confirm an expected timescale when quoting.
Can I arrange recurring orders?
Yes. Customers with regular requirements can place repeat orders in advance, with arrangements ranging from weekly orders to quarterly requirements. Orders are managed directly with each customer so volumes and delivery timings can be adjusted as requirements change.
I don't know what I need. Can you help?
Yes. Start by telling us about the food or product, its intended application, the pack or tray format, required dimensions and expected volume. An existing sample or technical specification can also be useful. We can then help identify an appropriate material or product and arrange samples or trials where needed.